Quotes, Orders, Shipping, Returns and Teamspace
Quotes, Orders, Shipping, Returns and Teamspace
Teamspace
Can I download my order documentation from Teamspace?
Can I invite to a team, only members with my company email domain?
Can I track when team members joined my team?
Can Teamspace integrate with shop management tools, such as Job Boss?
How do I know if my company has created a team?
Getting a Quote
Are my uploaded files and Xometry projects secure?
Can I try out the instant quoting engine?
Can Xometry manufacture firearms?
Model, Drawing, and Quote Discrepancies
Why won't my file upload to the instant quoting site?
Ordering and Order Status
Can you expedite my order?
Do you accept PayPal?
How to establish credit terms and pay with a purchase order (PO)
Printable Invoices
What is the status of my order?
Shipping and Shipments
All about HTS codes for international shipments
Can I use my company's shipping account?
Do you ship internationally?
How much is shipping?
Returns, NCMRs, and RMAs
How Does Xometry Handle Non-Conformances?
Xometry Service Agreement & Cancellation Policy
Xometry's Return Policy
Shipping and Shipments