Quotes, Orders, Shipping, Returns and Teamspace
Quotes, Orders, Shipping, Returns and Teamspace
Getting a Quote
Can I try out the instant quoting engine?
Can Xometry manufacture firearms?
Drawing Discrepancies in ITAR, EAR, and CUI
Model, Drawing, and Quote Discrepancies
Should I select ITAR if my project is EAR99?
Ordering and Order Status
Can you expedite my order?
Do you accept PayPal?
How do I reorder parts from a tool?
Printable Invoices
What is the status of my order?
Shipping and Shipments
Can I use my company's shipping account?
Do you ship internationally?
How much is shipping?
International Shipping Costs Explained: HTS Codes, Prototypes, and Production Orders
Returns, NCMRs, and RMAs
How Does Xometry Handle Non-Conformances?
How to Submit a Claim or Initiate a Return (RMA)
Xometry Service Agreement & Cancellation Policy
Xometry's Return Policy
Teamspace
Can I download my order documentation from Teamspace?
Can I invite to a team, only members with my company email domain?
Can I track when team members joined my team?
Can Teamspace integrate with shop management tools, such as Job Boss?
How do I know if my company has created a team?