Viewing Your Partner Account
How do I edit/view my Partner Account?
To view your Partner account, navigate to your job board and select the gear icon ⚙️ to expand the menu on the right-hand side. Select Partner Account.
Below is a screenshot of an example Partner Account.
Partner ID
On the top left of the account overview screen you will see your Partner ID. When talking with a support team member, they may ask you for this information to easily pull up your account.
Editing User Information
How can I edit my user information?
To edit your account information click Edit. From here you can change the First and Last Name on the account. When finished editing, click Save.
Editing Shop Information
How can I edit my shop information?
To edit your shop information click Edit. From here you have the ability to change your:
- Address of shop
- Primary and Secondary phone numbers
- Year established
- Number of employees
- Characterization of your shop
- Business designation
- Ability to make dimensional prints from a CAD file
- Softwares your company utilize
Editing Job Preferences
How can I edit my job preferences?
To edit your job preferences, click edit. You now have the ability to change:
- Minimum dollar value you will accept on a job
- What part size you prefer
- Size of jobs you prefer
Once done editing, click Save, to save your changes.
Resetting Partner Account Password
How can I reset my Partner Account Password?
To reset your Partner Account password click Change Password under User Information, next to Edit. Here you will be able to input your email and have a reset link sent directly to you.
Configuring Your Shop's Capabilities
Keeping your shop’s capabilities up to date ensures you receive job offers tailored to your business.
To update your capabilities, simply select the gear icon (⚙️) in the top right corner to open your menu. Select Shop Capabilities. Use the categories on the left side of the page to navigate through your options and ensure your profile is complete.
To add a capability, simply select the +Add button in the top right corner and follow the prompt in the next window.
Different capability types include tracking details to help you monitor your status with Xometry, such as certification expiration dates, process approvals, and capacity limits.
You will receive routine notifications reminding you to update your shop capabilities. Keeping this information current ensures your Xometry account is configured to capture every available job opportunity.
Partner Account Statistics
Account stats showcase how many jobs you have completed, valuation earned, and success score. If you click Learn More, you are brought to a breakdown of your PSS (Partner Success Score).
Partner Account Notifications
To view your notification settings, visit your account settings and navigate to Notification Preferences from the left-hand menu.
Toggle notifications that you do not want to receive by unchecking each box. For example, if you prefer not to get any notifications about job opportunities, un-toggle the "There are new job opportunities" option.