If you need help with ordering or quoting, or if you have already placed an order or received a quote for a project with Xometry, we are here to provide the support you need.
To streamline this process, please complete the Customer Support Form below, and a dedicated member of our Customer Support Team will respond as soon as possible.
Problem with Your Parts?
If you're experiencing an issue with an order you received—such as a defective or incorrect part—go to your Xometry account and select “Report an Issue” from the Order Details page, rather than using the form on this page. This ensures your request is directed to the right team for a faster resolution.
For more information on returns, visit our Return Policy.