Delivering high-quality parts to our customers is incredibly important to us. As a result, all new partners are required to ship directly to our facility so we can thoroughly inspect all work. Once you show us that you can ship quality work, you may become eligible for our Direct Shipping program, allowing you to ship directly to customers. More on that later.
For our partners — especially those that perform Aerospace, Defense and other ITAR work — it is important to understand Xometry’s Quality Clause Requirements as these clauses dictate the type of documentation that may be required for each job.
To aid you in this endeavor, we have prepared a Crash Course on our Quality Clauses. Watch the course and follow along with our downloadable Quality Clauses PDF guide.
We want our partners to be in the habit of checking their work. As such, we will require you to inspect each job based on the subsequent inspection requirements and complete the Xometry Inspection Report, which can be downloaded from your Xometry Account Profile in the Resources section. The checklist to the right is for reference and should not be shipped, but should be uploaded to the job board with the other documentation. Learn more about Xometry's Inspection and Quality Standards as well as see how to complete the Inspection Checklist and Report here.
When placing an order with Xometry, the customer must select one of the following options for inspection: Standard Inspection, Formal Inspection, CMM Inspection with Dimensional Report or First Article Inspection Report.