Completing the Packaging Process
Here are some things to keep in mind as you are finishing the packaging process:
- Make sure the packing list is attached to the outside of the box and visible (See Below).
- Inside the box: include CMM, FAI, the CofC, and any certifications or other formal inspection documents. All other documentation must be uploaded to the portal.
- If you are direct shipping to customers: the Xometry sticker/decal should be attached and visible on the outside of the box and three (3) Xometry branded coasters should be included in each package that is part of a shipment.
- All Shipments must receive an origin scan at a FedEx office location prior to the location's scheduled drop-off time.
- Packages must not be deposited in a dropbox, or FedEx approved location (Walgreens, Safeway, etc) We do not consider an order complete, and you will be solely responsible for all losses if we do not receive an origin scan.
- If we do not receive an origin scan, you will be solely responsible for all losses, and we will not consider the order complete.
Sanitizing Parts & Shipping Materials
Best practices to sanitize parts and shipping materials before sending to the customer:
- Gloves must be worn during all manufacturing processes – no bare hands touching parts.
- We recommend wearing masks or face shields.
- Touching your face with gloves exposes the gloves to unsanitary conditions. Please swap gloves frequently and as soon as you touch your face / head.
- If bare hands touch parts, then the parts must be cleaned using EPA-approved cleaning products. A list of acceptable products can be found here.
- The most common products on this list include isopropyl alcohol (70% recommended) diluted bleach solution, or denatured alcohol.
- If there has been suspected contamination or direct contact, partners should repeat the above sanitizing methods.
Tips & Tricks to Packaging
- Use Cardboard separators between heavy parts. This will prevent them from hitting each other during shipment.
- Keep a minimum of 1 inch between the part and box.
- If you can feel a sharp edge or corner of the part through the bubble wrap or foam, then add more packaging material.
- Conduct a “Shake Test” on the box. If you can hear parts hit each other, or parts moving in the box, then it needs to be packed tighter. This can be achieved by adding more filler into the box or adding more bubble wrap to the parts.
- Thin parts (less than ⅛”) should be sandwiched between 2 pieces of cardboard.
- Large bubblewrap (½ inch or bigger) is not preferred for large parts. The voids between the bubbles will cause part-to-part contact, which will ultimately result in damage.
