How FastPay Works
We’re excited you want to learn more about FastPay! Read on for all the information you may need.
You can apply FastPay, from your Shop Finances page to any job accepted through the job board by:
- Select Invoices for Payout
- Review Payout Details
- Confirm Payout
Do I need to have the Xometry Advance Card to access FastPay?
No, the Xometry Advance Card is not required to access FastPay.
What happens to my Advance Card charges when I use FastPay?
The first thing we do when calculating your payout is deduct any pending Advance Card charges from the payout amount. Then we charge the FastPay fee on the net amount.
For example, if your payout is $1000, and you have $200 in pending charges on your Advance Card, your FastPay fees will be based as a percentage of $800.
What if I’m doing FastPay for multiple jobs?
If you are doing FastPay for multiple jobs, we first collect any pending Advance Card fees.
If one of your FastPay requests is at the 5% fee level, and another is at the 3% fee level, we will deduct Advance Card charges from the 5%-fee job first, reducing the number of overall fees you would be charged.
What if I have an existing RMA?
You can resolve your RMA by reaching out to email@example.com or submitting this form.
What jobs are eligible for FastPay?
All completed jobs are eligible for FastPay, however, the fee may vary. Please note: these jobs must have a payout date that is further than 1 week from the initially scheduled payout date.
If it is within 1 week from the initially scheduled payout date we could not guarantee that it would arrive any sooner and therefore it would make no sense to charge a fee.
As soon as a job from the Xometry job board has been completed, when all items are marked as shipped, FastPay can be selected in the upcoming payments section of your Shop Finances page.
What is the fee to get paid faster?
Fees vary based on when the job payout would normally be paid. If the job is scheduled to pay out in more than 21 days, a 5% fee applies. If the job is scheduled to pay out in fewer than 21 days, a 2% fee applies. If a job is scheduled to pay out in less than 7 days, a 1% fee applies.
InstantPay is a Shop Finances service that acts similar to FastPay, but is designed to enable you to get access to your payouts before you finish a job! InstantPay payouts will show up in your bank next business day if you make the request before 5 pm EST.
This product is in beta testing and is not available for everyone. If you have questions about whether you are eligible or not, please contact us at firstname.lastname@example.org.
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