Job Board Expectations - Xometry's Manufacturing Community
<main> <article class="userContent"> <h2 data-id="job-requirements-review">Job Requirements Review</h2><p>We guarantee our customers complete satisfaction. In order for us to deliver on that commitment, our expectations are 100% on-time performance and 100% quality in meeting the specifications. You will be expected to update the job status while the order is in progress.</p><p>We will also expect you to contact us immediately if you are having any difficulties ordering materials, understanding dimensions, having issues with the files, or any production-related issues.</p><p>The first several jobs are considered the probationary period. Our expectation is that you complete three (3) jobs on-time and with excellent quality in order to become an ongoing partner. Your limits after three (3) jobs will increase depending on your <a href="https://community.xometry.com/kb/articles/503-performance-metrics#partner-success-score" rel="nofollow noreferrer ugc">Partner Success Score</a> (specifically, Quality and On-Time Shipping).</p><h2 data-id="documents-security">Documents & Security</h2><p>The information outlined in this section serves as a basic summary of key documents and security information as outlined in the Xometry <a href="https://xometry-marketing.cdn.prismic.io/xometry-marketing/c1bb43ca-9bc0-46eb-b763-fb9a9a2f675e_Partner+Terms+and+Conditions+10+28+20.docx-2.pdf" rel="nofollow noreferrer ugc">Partner Terms and Conditions</a>. For additional and more detailed information on the mutual agreements for Partner Manufacturing Services, please consult the Xometry <a href="https://xometry-marketing.cdn.prismic.io/xometry-marketing/c1bb43ca-9bc0-46eb-b763-fb9a9a2f675e_Partner+Terms+and+Conditions+10+28+20.docx-2.pdf" rel="nofollow noreferrer ugc">Partner Terms and Conditions</a>. File security should always be maintained in a way that are not readily accessible to unauthorized persons.</p><p><strong>Files Acquired Through Xometry</strong></p><p>Customer provided documents including 3D models, drawings, and specifications that are submitted through Xometry’s systems are the exclusive property of the customer. The Partner may only utilize the provided files provided by the customer for the sole purpose of fulfilling the order requirements. </p><p>These files should not be disclosed to third parties without prior written consent of Xometry or the customer. Files may be shared with employees as necessary for fulfilling the needs of order specifications. </p><p><strong>Secure Record Retention</strong></p><p>You will maintain the following records for a period of at least 5 years after the manufacture of a part in accordance with the applicable Quality Standard(s), unless another period of time is required by applicable law: books and records related to the manufacture, inspection, validity of inspection equipment, test, rework, repair, identification, traceability, and subcontract for the product or service you are providing. </p><p>Upon request, you will permit Xometry, the applicable customer, and regulatory authorities to inspect such books and records, as well as any applicable areas of your facilities to manufacture such parts during normal business hours. </p><p>Please note that the quality standards are noted in the purchase order or in the Partner Terms and Conditions.</p><h2 data-id="ethics">Ethics</h2><p>As a Xometry Manufacturing Partner, you are expected to meet the standards outlined in the <a href="https://xometry-marketing.cdn.prismic.io/xometry-marketing/c1bb43ca-9bc0-46eb-b763-fb9a9a2f675e_Partner+Terms+and+Conditions+10+28+20.docx-2.pdf" rel="nofollow noreferrer ugc">Partner Terms and Conditions</a> and <a href="https://app.hellosign.com/s/2AY1eIWE" rel="nofollow noreferrer ugc">NDA</a>. Partners should familiarize themselves with the resources available in the Community and should build an understanding of how to navigate the Partner Portal. </p><p><strong>Outsourcing</strong></p><p>Xometry Partners are not permitted to outsource any Xometry jobs to an entity that is not under the legal ownership of your Company unless otherwise permitted from written Xometry communication. </p><ul><li>This behavior will result in immediate expulsion from the Partner Network</li><li>Finishing and Post Production work are the only exceptions to this requirement</li></ul><p><strong>Production Location</strong></p><p>If your business has manufacturing facilities outside the designated country listed on your account (i.e. primary), you are required to use your primary facility unless it is discussed and confirmed in writing during the RFQ or job acceptance phase. Violation of this requirement will result in immediate expulsion from the Partner Network. </p><p><strong>Design Security</strong></p><p>Consult the Xometry documentation and security expectations article the Community or the <a href="https://xometry-marketing.cdn.prismic.io/xometry-marketing/c1bb43ca-9bc0-46eb-b763-fb9a9a2f675e_Partner+Terms+and+Conditions+10+28+20.docx-2.pdf" rel="nofollow noreferrer ugc">Partner Terms and Conditions</a> for a more detailed description. Customer-provided documents including 3D models, drawings, and specifications that are submitted through Xometry’s systems are the exclusive property of the customer. Posting photos of any Xometry parts on social media or any public-facing forum will result in account suspension.</p><h2 data-id="ongoing-behavior">Ongoing Behavior</h2><p><strong>Accepting Work</strong></p><p>Xometry Partners shall only accept work that they are confident they are able to meet the specifications for - including the production, inspection, and delivery. Failure to deliver parts as specified will result in a reduced quality score. When reviewing job offers, take care to review the job details and reject the offer or <a href="https://community.xometry.com/kb/articles/32-taking-work#leave-feedback" rel="nofollow noreferrer ugc">provide feedback</a> if the job does not meet your shop capabilities. </p><p><strong>Completing Work</strong></p><p>Should you encounter a challenge after accepting a job that may impact the quality or on-time delivery of the order, please contact Xometry as soon as possible. Utilize the “Report an Issue” or “Ask a Question” button on the job in question in the portal to let us know. We can assist in addressing the problem and communicate with the customer as appropriate. </p><h2 data-id="part-marking">Part Marking</h2><h3 data-id="general-information-on-part-marking"><strong>General Information on Part Marking</strong></h3><p>Part markings at Xometry come in two general forms: functional and cosmetic.</p><p><em>Functional Markings: </em>those that convey specific part information - part number, rev, port indicators, axis identifiers, etc.</p><p><em>Cosmetic Markings:</em> those that require certain aesthetics to be accepted (e.g. logos, designs) and may have visual acceptance criteria, or an inability to accept flaws. If part markings are cosmetic, this will be clearly in the “Notes” section, or on the print itself. If your team has any questions about Visual Acceptance Criteria (VAC), we reach out prior to job acceptance or production to clarify the expectations.</p><p>Part marking methods, contents, and locations should be clearly flowed down by Xometry. It is acceptable to outsource all forms of part marking that Xometry offers provided the additional facilities meet all requirements of the initial Xometry PO.</p><h3 data-id="part-marking-categories-and-best-practices"><strong>Part Marking Categories and Best Practices</strong></h3><p><strong>Silkscreen</strong> - a part marking technique that uses a mesh to transfer ink onto a substrate and a stencil to block ink, as needed, to print the desired text or image onto the substrate. </p><p><strong>Best Practice and Additional Information</strong></p><ul><li>Silk screening requires the area to be accessible to a frame that will support the screen in the process. This is often a limitation, and silk screening is best achieved on open, flat surfaces.</li><li>The screens can be kept for future use, so it is crucial to save these (or have your finisher save these) to reduce future costs on potential repeat parts. If you have a face that needs silkscreening, it is best to work from a DXF file that will ensure a precise screen and follow through.</li><li>Silkscreen projects should be accompanied by a DXF file to ensure a precise and properly sized screen is made. Attach a DXF to the same location on the quoting site as PDFs. Flat applications only.</li></ul><p><strong>Ink Stamping</strong> - applying inch characters by any means that does not damage the surface of the part. If the part is coated, clear lacquer or topcoat may be applied to the part marking. </p><p><strong>Best Practice</strong> <strong>and Additional Information</strong></p><ul><li>Ink stamping can be applied by rubber stamping or silkscreen methods and should prioritize legibility. Ink stamping can be placed anywhere the stamp can access, giving it a bit more versatility than silk screening, at the cost of precision. Ink stamping is the go-to method when corrosion concerns exist, and cannot be deviated from readily.</li><li>Ink should be fully cured prior to wrapping or shipment to ensure no runs or smears occur in shipping and handling. Ink stamping may require ink certifications and process certifications, see PO notes for details.</li><li>Backfilling a machine engraving with ink should take place on an engrave at least .030” in depth to facilitate filling. Extra time should be allowed for additional setups as needed. Ink should be fully cured prior to shipment. Backfilling may require ink certifications and process certifications, see PO notes for details.</li><li>Flat applications and a large radius of curvature (>4”) are ok.</li></ul><p><strong>Bagging and Tagging</strong> - applying a tag to the part(s) bag with the required identification information. The tag will be located on the bag as to not damage the bag or the part. </p><p><strong>Best Practices and Additional Information</strong></p><ul><li>If parts are high-quantity, parts may be grouped as long as they are not allowed to contact one another in shipment, and as long as an additional line is added to the tag calling out the QTY explicitly. </li><li><strong>Xometry Partners may bundle and tag parts when the quantity exceeds 10.</strong></li><li>Round numbers that are base 10 are preferred (e.g. QTY 10, 20, 30, etc.)</li><li>A tag must have an additional line added for "QTY: X" so that recipient knows the count in the bag without manual checking. </li><li>Parts that are grouped must still be individually wrapped to prevent contact in transit within the bag. </li></ul><p><strong>Engraving</strong> - using a laser beam or machine tooling to physically remove materials from the substrate surface. This creates a cavity on the substrate surface which is noticeable to the eye and to the touch. </p><p><strong>Best Practice</strong> <strong>and Additional Information</strong></p><ul><li>Machine engraving should prioritize legibility. Fonts with internal sharp corners will have minimal radii additions per best shop practice. Single-point tooling is preferred. Please do not use ball end mills for functional engravings. Any machine engraving that is subsequently backfilled should be taken to a minimum of .030” regardless of CAD depth.</li><li>Fonts with sharp internal corners will have minimal radii added as required by CNC. Flat and round surfaces are ok.</li></ul><p><strong>Laser Marking</strong> - using a low-powered beam, which moves slowly over the substrate surface, to mark the surface in a method known as discoloration. Typically laser marking discoloration is black. </p><p><strong>Best Practice and Additional Information</strong></p><ul><li>Laser marking must be completed unless there is an already-approved deviation to machine engraving present. Laser marking, when combined with anodizing, should always take place after the finish is applied unless specifically noted: “prior to anodizing.” </li><li>Flat surfaces and large radius of curvature (>4”). Rotary laser marking should be handled with a manual quote request to <strong>support@xometry.com</strong>.</li></ul><h3 data-id="part-making-reworks"><strong>Part Making Reworks</strong> </h3><p><strong>Missing Location Information</strong></p><p><em>Functional Markings: </em>In the event, a functional-marking location is not flowed down by Xometry, the part (set) may be marked per the specified method in a location of your team’s choosing. Please refrain from marking any faces 32Ra or better when possible, and keep the face and orientation consistent across sets for a uniform look and functionality.</p><p><em>Cosmetic Markings: </em>Place the project ON HOLD and reach out to Xometry. We will confirm the location information as soon as possible and will recast lead times on a case-by-case basis.</p><p><strong>Method Deviations</strong></p><p><em>Functional Markings: </em>If your team cannot mark the part in the selected method due to a process constraint, reach out to confirm an acceptable alternative that would work best for your situation. If the print lists alternatives, any of the alternatives may be utilized in lieu of the marking style specified on the PO. If you cannot mark the part in the selected method due to size constraints (tiny parts and huge parts), Bag and Tag, or Wire Tag, accordingly. There is no requirement to reach out to Xometry when this action is being taken. </p><p><em>Cosmetic Markings: </em>Place the project ON HOLD and reach out to Xometry. We will confirm the new method as soon as possible and will recast lead times on a case-by-case basis.</p><p><em>Note on Proprietary Methods:</em> If the prints provided reference a part-marking specification that is not supplied, please proceed with Xometry standards superseding. If the additional part-marking specification is included, please review and adhere, reaching out if your team has any questions.</p><p><strong>Missing/Incorrect Contents</strong></p><p><em>Functional Markings: </em>If your team makes a mistake on a functional marking that cannot be removed, it is permissible to strikethrough the marking (preventing complete obliteration) and redo the corrected marking in the same method adjacent to the first marking. </p><p><s>01234567-001, REV 01</s> 01234567-001, REV A</p><p><em>Cosmetic Markings: </em>If your team makes a mistake on a cosmetic marking, reach out with detailed images to discuss acceptance or rejection on a case-by-case basis.</p><h2 data-id="workmanship-standards">Workmanship Standards</h2><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/rz80pSolHds\/hqdefault.jpg","videoID":"rz80pSolHds","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?v=rz80pSolHds","embedType":"youtube","name":"Learn With Luke EP11 | Aimee Honeycutt on Xometry's Workmanship Standards Training","frameSrc":"https:\/\/www.youtube.com\/embed\/rz80pSolHds?feature=oembed&autoplay=1"}"> <a href="https://www.youtube.com/watch?v=rz80pSolHds" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?v=rz80pSolHds </a> </div><p>Xometry has defined Workmanship Standards that we ask Partners to consider throughout part production and inspection. We understand that each Partner in the network has varying quality standards that set your business up for success. These standards have been identified with customer expectations in mind in an effort to deliver consistent quality to Xometry customers. </p><p>Each section outlines examples of parts that meet and do not meet Xometry’s Quality Standards. Familiarize yourself with these standards and use this guide as a quick visual reference to aid in producing quality parts. When Xometry reviews your work, we will be keeping these standards top of mind. </p><p>Workmanship Standards are minimum requirements and may be superseded by engineering drawings, purchase orders, and/or referenced specifications.</p><p>These workmanship standards shall be used for reviewing quality and making “Accept/Reject” decisions. These standards are intended to be used in conjunction with the drawing and customer purchase order. Part drawings and purchase orders take precedence over these workmanship standards as applicable.</p><h2 data-id="1.-finished-surfaces-cosmetics">1. Finished Surfaces Cosmetics</h2><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/IdlC9Wwg2DA\/hqdefault.jpg","videoID":"IdlC9Wwg2DA","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=IdlC9Wwg2DA","embedType":"youtube","name":"Quality Corner EP02 | Xometry Workmanship Standards | Cosmetic Finishes for Machined Parts","frameSrc":"https:\/\/www.youtube.com\/embed\/IdlC9Wwg2DA?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=IdlC9Wwg2DA" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=IdlC9Wwg2DA </a> </div><p>The Finished Surfaces Cosmetics standard demonstrates conditions of protective finishes that meet Xometry’s quality standards. The examples in the video showcase parts that meet this standard and others that do not meet this standard. </p><p>Xometry’s Finished Surfaces Cosmetics Standard</p><ul><li>Paint coverage on surfaces should be uniform, including adjacent materials of assemblies. </li><li>The finish should be free of defects including chips, scrapes, or other damage.</li><li>Primer and substrate should not be visible. </li></ul><p>In order to achieve this standard, we recommend applying the protective coating in a reasonably clean environment to prevent foreign objects from damaging the finish. The surface coating should be closely inspected for damage before shipping to the customer. If the coating on the part in question does not meet this standard, the part should be remade or reworked and inspected another time before shipping to the customer. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question. </p><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>The coverage of paint on surfaces should be uniform, including adjacent materials of assemblies. The finish is not to be damaged. The primer and substrate should not be visible.</li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>The example above does not meet Xometry’s Surface Finish Cosmetic standard. The paint coverage on adjacent materials has gaps. Both the primer and substrate are visible, which may result in corrosion, thus impacting part functionality.</li><li>The paint is chipped in the example above which exposes the primer and substrate. Exposed primer and substates can lead to corrosion, thus impacting part functionality. This example presents cosmetics that do not meet this standard. </li><li>The paint in the example above is scraped and gouged. This exposes the primer and substrate, which may lead to corrosion and impact part functionality. This example does not meet this standard. </li><li>Fingerprints and handprints do not meet this Surface Finish Cosmetic Standard. Any fingerprints or handprints should be cleaned from the surface before shipping to the customer.</li></ul><h2 data-id="2.-mill-steps-tooling-chatter">2. Mill Steps, Tooling & Chatter</h2><p>Xometry’s standard for mill steps, tooling, and chatter applies to metal fabricated products. This standard demonstrates the results of toolpathing that meets Xometry’s workmanship standards. </p><p><strong>Xometry’s Standard for Mill Steps, Tooling, and Chatter</strong></p><ul><li>Tool marks should be burr-free and should be within dimensional and surface roughness specifications for the part. </li><li>Critical surfaces should be clean and free of steps and marks across the entire face and any edges. </li><li>Milled surfaces should be free of chatter marks, tool gouges, and any other tooling defects that do not meet part specifications. </li></ul><p>When toolpathing a part, take care to select the right tool size, end mill type, and cutter speeds and feeds in order to avoid tooling defects. Milling that results in apparent mill steps, tool marks, and chatter marks introduces risk in the part function, potentially risking the quality requirements of assembled products and subsequent operations. Apparent tooling defects do not meet this workmanship standard and should be reworked before shipping to the customer. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question.</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/YLvYXCtsEBg\/hqdefault.jpg","videoID":"YLvYXCtsEBg","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=YLvYXCtsEBg","embedType":"youtube","name":"Quality Corner EP05 | Xometry Workmanship Standards | Mill Steps, Tooling, and Chatter","frameSrc":"https:\/\/www.youtube.com\/embed\/YLvYXCtsEBg?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=YLvYXCtsEBg" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=YLvYXCtsEBg </a> </div><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>The cutter marks shown on the surfaces in the part example in the video are burr-free and are within dimensional and surface roughness requirements.</li><li>The port spotface in the video example is free of steps and marks across the entire surface and surrounding edges.</li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>In the example in the video, the cutter has left a burr between passes at the bottom of the part. The burr exceeds the surface finish tolerance on the print and does not meet the Xometry workmanship standard. This can lead to marking or incorrect fitting of mating components. </li><li>Chatter marks in the example above are a result of cutter vibration. The resulting surface finish does not meet standards. </li><li>Cutter marks and gouging create a surface finish that is out of specification. This can result in failures or rework in subsequent operations (e.g. nylon adherence failures or assembly fitment issues). </li><li>The port spotface in the example above did not clean up the surface and surrounding edges completely. Inconsistent milling on critical faces can cause assembled components to not sit flat and have an overall appearance that does not meet Xometry’s standards.</li></ul><h2 data-id="3.-chips-burrs-sharp-edges">3. Chips, Burrs, & Sharp Edges</h2><p>Xometry’s standard for chips, burrs, and sharp applies to metal fabricated products. This standard demonstrates the results of toolpathing that meets Xometry’s workmanship standards. </p><p><strong>Xometry’s Standard for Chips, Burrs, and Sharp Edges</strong></p><ul><li>Exposed edges should be broken and free of burrs, sharp edges, and metal slivers. </li></ul><p>Adjust toolpathing and/or consider manual processing to ensure your part is free of burrs, sharp edges, and metal slivers. The presence of burrs, chips, and sharp edges may affect part functionality and quality expectations of assembled components and subsequent operations. These sharp features also introduce a safety risk to any other persons that are handling the parts. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question.</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/v38lkdR9NB4\/hqdefault.jpg","videoID":"v38lkdR9NB4","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=v38lkdR9NB4","embedType":"youtube","name":"Quality Corner EP06 | Xometry Workmanship Standards | Chips, Burrs, and Sharp Edges","frameSrc":"https:\/\/www.youtube.com\/embed\/v38lkdR9NB4?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=v38lkdR9NB4" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=v38lkdR9NB4 </a> </div><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>The entire diameter of the core above is free of burrs. Exposed edges have been broken and are free of burrs, sharp edges, and metal slivers. </li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>The diameter in the example in the video has burrs and/or loose and hanging metal slivers. Burrs or standing metal can result in scratching and marking mating parts during assembly. This additional metal and inconsistent edge can make assembly challenging and even impossible. Burrs or standing metal may also interfere with the proper fit of mating parts. This may cause misalignment issues thus impacting the overall part and assembly function.</li></ul><h2 data-id="4.-foreign-object-debris-(fod)">4. Foreign Object Debris (FOD)</h2><p>Xometry’s standard for Foreign Object Debris(s) applies to product cleanliness for any fabricated product. The examples included below showcase parts that meet this standard and others that do not meet this standard. </p><p><strong>Xometry’s Standard for Foreign Object Debris (FOD)</strong></p><ul><li>Surfaces should be clear of metal chips, foreign objects, and other debris. </li><li>Parts should be free of cutting fluids and any other foreign object debris.</li></ul><p>Any cutting fluid, metal chips, or any other Foreign Object Debris (FOD) present on any part surfaces the following products should be carefully cleaned and removed from the part before shipping to the customer. Take care when cleaning the part to avoid any scrapes or gouge marks from FOD scratches. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question.</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/uJ5ggewB-2w\/hqdefault.jpg","videoID":"uJ5ggewB-2w","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=uJ5ggewB-2w","embedType":"youtube","name":"Quality Corner EP03 | Xometry Workmanship Standards | Foreign Object Debris or FOD","frameSrc":"https:\/\/www.youtube.com\/embed\/uJ5ggewB-2w?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=uJ5ggewB-2w" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=uJ5ggewB-2w </a> </div><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>The example in the video meets Xometry’s Foreign Object Debris (FOD) Standard. All part surfaces are clear of metal chips, foreign objects, cutting fluids, and any other foreign object debris. </li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>The example in the video does not meet Xometry’s Foreign Object Debris (FOD) Standard. Metal chips and cutting fluid is visible on part surfaces and were not removed prior to shipment.</li></ul><h2 data-id="5.-threads">5. Threads</h2><p>Xometry’s standards for threads apply to any internal or external threads for metal fabricated parts. Additionally, this is applicable to machined threads regardless of cutting method (e.g. cut, milled, rolled). This standard is intended to supplement the part drawing in order to help illustrate and define quality specifications that may not easily be communicated in a drawing. </p><p><strong>Xometry’s Standard for Threads</strong></p><ul><li>Threads should be fully formed and cut to specified size and class according to provided drawing. </li><li>Threads shall be free of defects, notable damage, and contamination.</li><li>Threads should accept the Go thread gauge for the depth called out on the drawing.</li><li>Threads should not accept the No Go thread gauge more than 3 turns.</li></ul><p>Carefully review drawing specifications and fabricate the threads to communicated standards. Take care to avoid significant thread damage and contamination. This may cause the thread to be non-functional and will impact mating parts. If constructed threads do not meet the workmanship standards here, the part should be remade or reworked before shipping to the customer. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question.</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/yxiDPlthRjs\/hqdefault.jpg","videoID":"yxiDPlthRjs","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=yxiDPlthRjs","embedType":"youtube","name":"Quality Corner EP07 | Xometry Workmanship Standards | Threads","frameSrc":"https:\/\/www.youtube.com\/embed\/yxiDPlthRjs?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=yxiDPlthRjs" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=yxiDPlthRjs </a> </div><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>All threads should be fully formed and cut to the correct size and class specifications as called out in the drawing. Threads shall be free of tears, cracks, foreign object debris, and any other notable damage or contamination. </li><li>Minor nicks, dents, or scrapes on threads are permissible and are not the reason for quality rejections unless the thread does not pass Go/No-Go thread gauge inspection. Threads should accept the Go thread gauge and/or accept the No-Go thread gauge at least three (3) turns.</li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>The example in the video does not meet Xometry’s Thread Standards. Threads shall be adequately protected to prevent corrosion. Corroded, rusted, or excessively oxidized threads are unacceptable and can lead to decreased fastener strength, incorrect torque values, and overall quality appearance below standard. </li><li>Dirt, grease, chips, and other contamination in threads are not permissible and can lead to poor assembly, contamination of the hydraulic system, or improper torque values.</li><li>Threads that are cross-threaded are unacceptable. They can prevent future thread engagement and can lead to decreased fastener strength, incorrect torque values, and overall quality appearance below standard.</li><li>Rolled threads that are not properly formed are not permissible. This can lead to larger than the specified minor diameter, lower thread strength, and could lead to miss-threading the fastener.</li></ul><h2 data-id="6.-plated-surfaces">6. Plated Surfaces</h2><p>This standard is applicable to plated surfaces for all fabricated products. </p><p><strong>Xometry’s Standard for Plated Surfaces</strong></p><ul><li>Plated surfaces should be uniform, including adjacent materials of assemblies. </li><li>Plated surfaces should be free of machining marks, scratches, abrasions, pits, protrusions, or visible bare metal. </li><li>Some minor defects may be permissible in certain situations if they do not compromise the protective finish. Refer to the sections below for specific callouts. </li></ul><p>When plating a surface, take care to ensure that the surface is clear of contamination and foreign object debris that may affect the quality of the surface plating. Plated surfaces should be carefully inspected before shipping part(s) to the customer. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question.</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/BlYUuucqXWg\/hqdefault.jpg","videoID":"BlYUuucqXWg","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=BlYUuucqXWg","embedType":"youtube","name":"Quality Corner EP08 | Xometry Workmanship Standards | Plated Surfaces","frameSrc":"https:\/\/www.youtube.com\/embed\/BlYUuucqXWg?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=BlYUuucqXWg" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=BlYUuucqXWg </a> </div><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>This is a surface that the end customer sees. There are no inconsistencies or dis-continuances in the finish. There are no machining marks, scratches, abrasions, rainbow effects, pits, protrusions, or bare metal showing. </li><li>The rainbow effect apparent with Zinc plating is acceptable when markings do not compromise the protective finish. </li><li>The minor discoloration is acceptable when it does not compromise the protective finish. </li><li>Minor scratches are acceptable when they do not compromise the protective finish. Permissible scratches shall be less than 0.25” in length by 0.015” in width and shall not exceed more than three (3) scratches in a 10 - 20 in2 area.</li><li>Marks and runs are permitted as long as there are less than two (2) per 20 in2 areas with a max dimension of 1” in Length by 0.06” in Width.</li><li>Bleed Outs are permitted as long as they do not compromise the protective finish.</li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>Protrusions and blistering on plated surfaces are not permissible. </li><li>Grit, dust, lint, specs, or any other foreign object debris on a plated surface is not permissible.</li><li>Cracks, pits, or other surface deformities weaken the plating and are not permissible. </li><li>Tooling marks that exceed the drawing surface finish specification are not permissible. Learn more about Xometry’s standards for mill steps, tooling, and chatter here.</li><li>Fingerprints and handprints do not meet this Surface Finish Cosmetic Standard. Any fingerprints or handprints should be cleaned from the surface before shipping to the customer. </li><li>Oxidation (i.e. rust), as shown in the example above, is not permissible. Plated surfaces should be adequately protected to prevent corrosion. Corroded, rusted, or excessively oxidized plated surfaces can weaken the part surface. </li><li>Gouges and surface imperfections that penetrate plating are not acceptable. Gouges and notable surface imperfections may result in a rework.</li></ul><h2 data-id="7.-weld-joints">7. Weld Joints</h2><p>Xometry's standard for weld joints is intended to establish a baseline for weld joint workmanship for metal parts. Weld finish is important to subsequent finishing operations, mating fitment, and overall quality perception.</p><p><strong>Xometry’s Standard for Weld Joints</strong></p><ul><li>Weld joints should be finished as specified within the weld symbol of the drawing. </li><li>Welds without specified finish requirements shall be cleaned to remove slag or other surface contamination. </li><li>If required, welded joints shall not be painted until welding has been completed and the weld is accepted. </li></ul><p>Weld thickness may be specified in a customer drawing. Carefully review job details and review for welding specifications before completing welding operations. Review the workmanship of welded joints. If welded joints do not meet this standard or any superseding customer specifications, the parts should be reworked or remade as appropriate before shipping to the customer. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question.</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/dJlW1_SZygY\/hqdefault.jpg","videoID":"dJlW1_SZygY","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=dJlW1_SZygY","embedType":"youtube","name":"Quality Corner EP09 | Xometry Workmanship Standards | Weld Joints","frameSrc":"https:\/\/www.youtube.com\/embed\/dJlW1_SZygY?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=dJlW1_SZygY" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=dJlW1_SZygY </a> </div><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>The example in the video exemplifies Xometry’s weld joint standard. All weld joints have been cleaned and are finished to drawing specifications. </li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>Slag, scale, and corrosion at weld joints are not permissible. Slag shall be removed from all completed welds. Welds and adjacent base metal shall be cleaned by brushing or other suitable means. Tightly adherent splatter remaining after cleaning operations is permissible unless its removal is required for the purpose of non-destructive testing.</li></ul><h2 data-id="8.-countersinks">8. Countersinks</h2><p>The countersinks standard demonstrates conditions of machined countersinks that meet Xometry’s quality standards. The examples included below showcase parts that meet this standard and others that do not meet this standard. </p><p><strong>Xometry’s Countersink Standard</strong></p><ul><li>Countersinks shall be round and made to print specifications and allow the proper designed fit with the mating screw. </li><li>Countersinks should be free of burrs, chatter, or other tooling defects. </li></ul><p>Review print specifications thoroughly before beginning part production. Ensure the countersink is machined to the correct tolerance to allow for proper fit of the mating screw. Milling defects should be avoided to allow for the proper fit of the mating screw. If the machined countersink in question does not meet this standard, the part should be reworked and inspected again before shipping to the customer. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question.</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/r0iow2_gs0A\/hqdefault.jpg","videoID":"r0iow2_gs0A","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=r0iow2_gs0A","embedType":"youtube","name":"Quality Corner EP04 | Xometry Workmanship Standards | Countersinks","frameSrc":"https:\/\/www.youtube.com\/embed\/r0iow2_gs0A?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=r0iow2_gs0A" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=r0iow2_gs0A </a> </div><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>The countersink shown in the video is round and machined to print size without chatter, ragged edges, or burrs.</li><li>Countersinks made to print tolerances allow the proper designed fit with the mating screw. A countersink made under print tolerance can lead to the mating screw set high allowing for scratching and poor fit of mating parts. A countersink-made overprint tolerance can lead to the mating screw set low and can create a weaker than designed assembly.</li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>CounterboresWitness marks on the surface of the finished component are not permissible as they can be perceived as poor quality.</li><li>The image in the video shows unacceptable chatter marks that exceed the print surface finish can lead to less than full contact of mating surfaces which can impact the functionality of the assembly. </li><li>Torn or ragged edges where the hole breaks through the metal can lead to holes that are larger than tolerance. Ragged edges may also result in chips, which can contaminate the part. </li><li>Oblong holes where one side (A) is larger than the other (B), as shown in the example above, can lead to less than full contact of mating surfaces and can create a poor assembly.</li></ul><h2 data-id="9.-painted-surfaces">9. Painted Surfaces</h2><p>The painted standard demonstrates conditions of painted surfaces that meet Xometry’s quality standards. The examples included below showcase parts that meet this standard and others that do not meet this standard. </p><p><strong>Xometry’s Painted Surfaces Cosmetic Standard</strong></p><ul><li>Painted surfaces shall be consistent and continuous in the finish. </li><li>Painted surfaces shall be free of visible machining marks, scratches, abrasions, dust particles, fisheyes, orange peel, or bare metal. </li><li>Painted surfaces should be reviewed against this standard at a distance of 18 in. at 1X magnification. </li></ul><p>When painting a surface, take care to ensure that the surface is clear of contamination and foreign object debris that may affect the quality of the painted surface. Painted surfaces are cosmetic and the workmanship will be clearly visible to the end customer. Painted surfaces should be carefully inspected before shipping part(s) to the customer. Contact Xometry’s Case Management team with any concerns by selecting “report an issue” in the portal for the job in question. </p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/buCDsWarGag\/hqdefault.jpg","videoID":"buCDsWarGag","listID":"PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=buCDsWarGag","embedType":"youtube","name":"Quality Corner EP10 | Xometry Workmanship Standards | Painted Surfaces","frameSrc":"https:\/\/www.youtube.com\/embed\/buCDsWarGag?feature=oembed&autoplay=1&list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf"}"> <a href="https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=buCDsWarGag" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?list=PLzpha71bHNxzP-kEDmoCYDn4RpQoVAxPf&v=buCDsWarGag </a> </div><p><strong>Meets Xometry's Quality Standard</strong></p><ul><li>At a distance of 18” there is no inconsistency or discontinuances in the finish. There are no machining marks, scratches, abrasions, dust particles, fisheyes, orange peel, or bare metal showing. This is a surface that the end customer sees.</li></ul><p><strong>Does Not Meet Xometry's Quality Standard</strong></p><ul><li>Orange peel texturing on a painted surface is not permissible and does not meet this workmanship standard. Take care when setting up your sprayer to prevent orange peeling.</li><li>Paint sag on a painted surface is not permissible. When painting a surface, ensure that optimal application techniques are used. Paint sag may occur when the paint gun is held too close, the air pressure is spraying too low, the surface was not properly cleaned before painting, etc. </li><li>Dust particles that are larger than 0.030” may not be visible on a painted surface and are not permissible for this workmanship standard. Take care to clean the surface before painting and apply paint in a reasonably clean space to avoid dust contamination. </li><li>Inconsistency in color is not permissible and indicates poor workmanship. Take care to sufficiently mix the paint color and paint the surface using consistent application techniques. </li><li>Fish eyes should not be visible on a painted surface. The surface should be thoroughly cleaned before applying the paint and any risk of contamination during paint application should be avoided. </li><li>Overspray is not permissible and should be prevented during application. Take care to cover surfaces at risk of overspray when painting specified surfaces. Use appropriate techniques to prevent overspray. </li></ul> </article> </main>