Will my customer be badgered by collections the day their invoice is due for payment when they use Xometry Flex with Invoice?

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Will my customer be badgered by collections the day their invoice is due for payment when they use Xometry Flex with Invoice? - Xometry's Manufacturing Community

Absolutely not. We do send reminders and follow-ups, but we have a very reasonable cadence and tone when it comes to collections. Our standard cadence is as follows:

Invoice is emailed when order has been fulfilled.
1. If that original invoice email is not opened:
  1. A follow-up notification is sent 4 days after the original invoice date.
  2. A follow-up notification is sent 14 days after the original invoice date.
A reminder notification email is sent 2 days prior to the invoice due date, if it has not already been paid.
Past due email notifications are sent 1, 2, 3 & 4 weeks after the invoice due date.

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