Premium Partners that have shown a history of consistently delivering quality parts on time may be eligible for Ultra-Premium Partner Promotion.
Premium Partner performance history is reviewed and discussed each month to determine which partners are eligible for promotion to the Ultra-Premium partner group. Additionally, Partner perfomance is reviewed against the following criteria:
- 85+ Quality PSS
- 85+ On-Time Shipping PSS
- 25+ Total Premium jobs completed
- Completed work within last 90 days
Premium Partners that meet this eligibility criteria will be promoted to the Ultra-Premium group.
Ultra-Premium Partners will be asked to sign a certificate of compliance and/or provide a documented QMS that proves they meet Xometry's QMS Standards. AS 9100, ISO 9001, and ISO 13485 certifications serve as sufficient evidence of a QMS that meets the above recommendations.
Interested in becoming an Ultra-Premium Partner? Attest to meeting our QMS standards by signing the COC. You do not need to sign the COC again if you have already done so for Premium Promotion.
If your Timeliness or Quality PSS drops below 80, you will be evaluated for demotion from the Ultra-Premium Partner group.