Premium Partners that have shown a history of consistently delivering quality parts on time may be eligible for Ultra-Premium Partner Promotion.
Premium Partner performance history is reviewed and discussed each month to determine which partners are eligible for promotion to the Ultra-Premium partner group. Additionally, Partner performance is reviewed against the following criteria:
- 85+ Quality PSS
- 85+ On-Time Shipping PSS
- 50+ Total jobs completed
- Completed work within last 90 days
Premium Partners that meet this eligibility criteria will be promoted to the Ultra-Premium group.
Ultra-Premium Partners will be asked to provide a documented QMS that proves they meet Xometry's QMS Standards. AS 9100, ISO 9001, and ISO 13485 certifications serve as sufficient evidence of a QMS that meets the above recommendations.
If your Timeliness or Quality PSS drops below 80, you will be evaluated for demotion from the Ultra-Premium Partner group.