Partners that have shown a history of consistently delivering quality parts on time may be eligible for Premium Partner Promotion.
Partner performance history is reviewed and discussed each month to determine which partners are eligible for promotion to the Premium partner group. Additionally, Partner perfomance is reviewed against the following criteria:
- 80+ Quality PSS
- 80+ On-Time Shipping PSS
- 15+ Total jobs completed
- Completed work within last 90 days
Partners that meet this eligibility criteria will be invited to attend a Webinar to learn more about the Premium Partner experience.
Premium Partners will be asked to sign a certificate of compliance and/or provide a documented QMS that proves they meet Xometry's QMS Standards. AS 9100, ISO 9001, and ISO 13485 certifications serve as sufficient evidence of a QMS that meets the above recommendations.
Interested in becoming a Premium Partner? Attest to meeting our QMS standards by signing the COC. Please note that we will randomly select Premium Partners upon promotion and request that they submit a documented QMS for our review.
If your Timeliness or Quality PSS drops below 77, you will be evaluated for demotion from the Premium Partner group.