Once a job has been accepted, it can be managed using Xometry’s web application where you can easily provide status updates, upload inspection reports, photos, Certificates of Conformance, Mill Test Reports, and finishing certs when required. You can also communicate directly with Xometry's Partner Tech Support Team if you have questions about dimensions or tolerances.
For CNC parts the standard finish is “as Milled”. Bead blasting is not permitted unless specified on the Purchase Order. Do not Bead Blast parts prior to Finishing unless specified on the Purchase Order.
For CNC and Sheet Metal parts, welding repairs are not permitted without permission from Xometry. Parts that are submitted that have been welded and repaired without prior approval will be rejected in Inspection. Partners who ship unauthorized weld repaired parts to customers will be subject to penalties.
Upon acceptance of the job, you are agreeing to manufacture the parts in your own facility. These parts cannot be made in alternative locations without explicit consent from Xometry. The only types of work that can be subcontracted without advance consent from Xometry are Grinding, Heat Treating, EDM, Welding and Finishing, and only where the subcontractors can meet the specific requirements of the drawings or specifications (surface finish, material properties, plating, painting, anodizing, chem-film, welding specs, etc.). Additionally, you are responsible for ensuring all subcontractors comply with the relevant Xometry Partner Terms & Conditions.
As a best practice, we recommend that when part non-conformances are caught by your internal QC Department, the parts should be sent back to the manufacturing floor for rework. After reworking, the parts should have a final check by the QC department before shipping.