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Understanding Xomety's VQC Process

Xandrea James - Xometry
Xandrea James - Xometry Posts: 66 admin
edited November 2020 in Tips and Tricks

Whether you're new to Xometry or just need to brush up on how to conduct a Virtual Quality Control inspection, we've created this discussion thread to ensure you have all of the knowledge you need to successfully complete a VQC. Check out our recorded webinar on VQCs and RMAs here and our FAQs questions below. If you need any additional assistance @Amanda Bower - Xometry with any of your questions.


What is a VQC?

Xometry’s Virtual Quality Control (VQC) inspection is an additional layer of evaluation to ensure parts are manufactured correctly. VQCs are a type of remote inspection that Partners, in certain situations, are required to complete with Xometry’s Quality Inspectors.

 

Are there different types of VQCs?

Yes, there are two types of VQC Xometry required, the Standard VQC and the Report VQC.

 A Standard VQC Partners will be required when/if a partner has the following:

  • Quality Score < 80
  • Inactivity over the last 90 days
  • High Profile Customer

 After a job has been accepted, a Xometry inspector will contact the partner via email with the instructions and requirements for the VQC (typically 1 day after accepting a job). Once the partner’s VQC process is complete all documentation must be uploaded to the partner portal, and the partner will need to request a review of the VQC by emailing [email protected]

A Report VQC will be required for any jobs that have the following inspection requirements:

  • CMM Inspection
  • Formal Inspection
  • First Article Inspection (FAI)

 Xometry will bubble the customer print and generate a report layout for you to complete. This report will be available to download from the partner portal. Once the partner’s VQC process is complete all documentation must be uploaded to the partner portal, and the partner will need to request a review of the VQC by emailing [email protected]


Common Reasons for VQC Failure:

As you perform your VQC inspections please be sure to include the following documentation:

  • Measurement tool documentation
  • Full material traceability
  • Photos of each side of the part, a close up of any inserts, threaded holes, and any part markings
  • Photos of bag and tag or tagged samples
  • Inspection reports for all standard inspections

 

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