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Partner Shipping Label Errors - Created 5.28.21 8:30am EST - RESOLVED

Xandrea James - Xometry
Xandrea James - Xometry Posts: 65 admin
edited June 9 in Repairs in Progress

We’ve uncovered an issue on our job board that affects acquiring a packing list and printing a shipping label. These errors are occurring due to the following reasons: invalid Partner origin address, package oversized, or the destination address is incorrect. Please note that there is a fix that will be deploying today for this error. If you have any questions or this error has caused a delay in your shipping you will not be penalized. Please complete this form to contact Xometry and inform us if this issue impacted your shipping time.

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